User Agreement
Thank you for
visiting our Web Site ("Site"). YOU
SHOULD READ THE FOLLOWING TERMS CAREFULLY BEFORE USING THIS SITE.
These Legal Conditions govern the use of and access to this
http://www.UrbanPartz.com
(“UrbanPartz”) website.
Your use of
this Site is governed by the following terms of use ("Terms").
If you do not agree
with all of these Terms, please exit this Site. By using this
Site, you
agree to comply with and to be bound by these Terms,
including the privacy policy and, when you make an online purchase, the purchase
information. UrbanPartz reserves the right to, from time to time, change these
Terms at its sole discretion. By using this Site after any such change,
you agree to comply
with, and be bound by, the Terms as changed.
Contact Us
For additional
assistance concerning our online store or your online purchase, please feel free
to contact us via email at
questions@UrbanPartz.com
Purchase
Information
Purchasing
Depending on
availability, purchases may be made either directly through http://www.UrbanPartz.com
or through the assistance of a customer services support representative.
Online
purchases from this section of the website may be made by anyone, for delivery
to a billing address, as registered with the clients’ credit card company. We
are unable to deliver online purchases to non-registered addresses at this time,
but invite our clients to visit our website at
http://www.UrbanPartz.com.
Immediately after an order has been submitted, an automated sales invoice will
be forwarded to the email provided to us during the order process. This sales
invoice should be retained for any future references. Without this receipt, we
would not be able to validate your purchase, and accordingly, will not be able
to proceed with any requests.
Product
Availability
All products
from this website are subject to availability; as necessary, we reserve the
right to limit the quantity of products we supply; supply only part of an order
or to divide up orders. We also reserve the right to alter the terms or duration
of any special offers or sale promotion. Should a product not be available
according to your specified sizing requirements, the NEXT HALF-SIZE (i.e.
9 ½ to 10) will be processed to minimize waiting time. All products will
be brand new WITH-OUT box and will be shipped in our custom packaging.
Customers are advised to take this into consideration during the order process
and/or contact our customer services to clarify on sizing availability. Each
client may make online purchases of up to four items per style, but no greater
than a value of US$500.00.
Title to any
products you order on this website, and its associated risk of loss, damage or
return (due to failure of receipt of by customer) of the product, PASSES TO
YOU at the point of shipment of the products with our shipping agent. We are
no longer responsible for compensation, refunds or replacements after this point
in time,
All footwear
merchandises on this website are listed in either US / EURO men or women sizes,
unless otherwise stated. Please note that products may run in sizing
differences. Clients are advised to contact our customer services for further
clarification prior to purchasing.
Pricing and
Payment Options
While we try
to ensure that all prices on our website are accurate, errors may occur. If we
discover an error in the price of the merchandise you have ordered, we will give
you the option of reconfirming your order at the correct price or canceling it.
If we are unable to contact you, we will treat the order as cancelled within 48
hours of our attempt to communicate with you.
Prices
displayed on the UrbanPartz website are quoted in U.S. dollars, unless otherwise
specified. UrbanPartz accepts the following forms of payment for online
purchases:
Credit Card
Payment:
If payments
are made by credit card, the transaction will be charged to your credit card
only after we have verified your card details, received credit authorization.
Your credit card will not be charged at the time you submit your order. For all
other payments, once payment is confirmed cleared, your order will be processed
shortly after.
Custom &
Duties
The customer
is responsible for all customs and duties at the point of entry into the country
of destination.
Shipping and
Delivery
Shipping will
be a Flat Rate per item $15 with in the USA, $35 per item for international
shipping. Shipping cost will be added at the end of your check out.
For security
reasons, UrbanPartz online purchases may be shipped only to the billing address
of your credit card. All purchases are shipped with one of our shipping agents.
To estimate the total delivery time for your purchase, please allow 2 to
4 business days to process your order for shipment, in addition to
approximately 7 to 14 business days for delivery. Orders are processed and
delivered Monday through Friday, excluding holidays. UrbanPartz cannot be
responsible for unanticipated delays.
Customers are
responsible for providing a full valid address, including apartment number if
applicable, for delivery. They are responsible for arranging mail forwarding if
they are moving, and for putting a vacation hold if they do not anticipate that
they will be at home when the package is due to arrive. Customers are entirely
responsible for ensuring the receipt of the package, and UrbanPartz WILL NOT
BE RESPONSIBLE for returned orders due in part by customer negligence.
Tracking
A shipping
confirmation may be requested by the customer approximately three to four
business days after submitting an order. However tracking information can only
be checked by us through our shipping carrier, a shipping date can be provided.
In addition, we will email a sales invoice immediately after an order is placed
for confirmation that your purchase had been accepted for processing.
To ensure the
security of your delivery, we are unable to provide you with details on our
communications with our shipping agents. However, we do provide tracking
numbers upon request, and maintain tracking numbers for each delivery. At
times, there may be an error in providing this information to customers. As
this information is provided to us by our shipping agents, customers may submit
another request for further clarification. We are
not liable and/or responsible for any
losses or damages that may arise given such an occurrence. If you
have questions about the delivery of your purchase, a UrbanPartz customer
support staff will be pleased to assist you via email at
questions@UrbanPartz.com
Refund and
Exchanges
UrbanPartz
wants to ensure your continued satisfaction. For UrbanPartz online purchases, we
are able to accept merchandise not worn, used or damaged for a refund or
exchange when accompanied by the original sales invoice.
Customers MUST
contact our customer services via our website at
http://www.UrbanPartz.com and/or via email at
questions@UrbanPartz.com within 5 business days from the date of
delivery. Additionally, all products must be returned to us AT YOUR EXPENSE
within 10 business days from the date of delivery. Our return address can be
obtained from contacting our customer services. In returning your merchandise,
you are required to obtain a tracking number from the shipping agent and provide
us with this information. Any returns without a tracking number or requests
made past the expiration period; unfortunately, will not be honored.
Refunds:
The original
shipping costs (“S&H”) charge (US$25.00/Item) processed to our
shipping agents are non-refundable. Additionally, a mandatory 15%
administrative charge will be deducted on the netted amount, which is the value
after deducting the S&H charge. Refunds may only be issued in the same form as
payment.
Exchanges:
Due to our
processing system, UrbanPartz.com does not honor exchanges. We will however,
issue a credit to the customer for returned merchandise so that they can place a
new order for the desired item.
Please keep in
mind that all WORN shoes will not be entitled to a full refund. The
customer will only receive 35% of the products purchase price.
UNACCEPTABLE
REASONS
for a refund
or exchange may encompass, but is not limited to, the following:
Color(s) of
the merchandise are darker/lighter than displayed
Merchandise had minor color differences from the picture
Merchandise does not fit (i.e. due in part of error by the customer)
Merchandise does not fit (i.e. after processing of next half-size)
Damaged or used merchandise after usage by the customer
Damaged merchandise incurred during the course of delivery
Easy-to-follow
instructions for returning merchandise will be provided by a customer services
support staff after receiving your contact. However, in order to avoid such a
stage, clients are advised to clarify unclear issues before placing any orders.
Please ask any questions you may have before ordering to prevent any potential
problems. Every effort will be made to ensure a prompt refund and an email
notification will be sent once the return has been processed.
Changes/Cancellations
If you wish to
cancel or modify your order, please send an email as soon as possible to
questions@UrbanPartz.com
We will make every effort to accommodate your request; however, once a product
has left our premises for processing and shipping, the purchase cannot be
cancelled or modified. In this case, please refer to our return policy.
Authenticity
Description
We
DO NOT GUARANTEE THE AUTHENTICITY of any products purchased through
UrbanPartz online. UrbanPartz is in no way affiliated with Nike Inc, Gucci Group
NV, LVMH Group, Burberry Ltd., Bally, Salvatore Ferragamo, Dolce & Gabbanna,
Diesel, Christian Dior, Prada, Hermes, Fendi, Tiffany & Co., Ed hardy,
Affliction and/or the National
Basketball Association. All merchandise are FACTORY VARIANTS and are
custom altered. These are merchandise made in unique and unreleased colors that
is not normally offered elsewhere.
Copyright,
Trademark and Other Intellectual Property Protection
This Site as a
whole, and all material on this Site, is protected by copyright and other
intellectual property rights. See separate copyright and trademark notice for
further information.
Submissions
You agree that
any and all suggestions, designs, concepts, photographs, testimonials, and other
items or materials (except for your personal information) disclosed or submitted
to UrbanPartz through this Site or by other means ("Submissions") are neither
confidential nor proprietary to you. All submissions become UrbanPartz property
upon submission to UrbanPartz. By making a Submission to UrbanPartz, you assign
to UrbanPartz all rights, title and interests, including copyrights, in the
Submission. UrbanPartz has no obligation (i) to keep any Submission
confidential; (ii) to pay you or anyone any compensation for any Submission or
for using a Submission; or (iii) to respond to or acknowledge any Submission.
You represent and warrant that no Submission you make will violate any right of
any third party, including, but not limited to, copyright, trademark, patent,
trade secret, privacy or other personal or proprietary right. By making a
Submission, you agree that UrbanPartz has the right (but not the obligation) to
copy, publish, distribute or use such Submission for any purpose, including, but
not limited to, advertising, promotional, product development or other
commercial purposes, without compensation to you or to any other person. You are
and shall remain solely responsible for the content of any Submission you make.
Links
This Site may
contain links to other websites. UrbanPartz is not responsible for the
availability of, or any content or material contained in, or obtained through,
any such sites. UrbanPartz does not, by linking to another site, or by making
reference to any third-party information, products or services, endorse those
sites or materials. Any questions or comments relating to any other site should
be addressed to the operator of those sites. No linking to this website is
permitted without UrbanPartz’s prior written permission.
Products
The UrbanPartz
products depicted on this Site are representative of the UrbanPartz collection.
Not all UrbanPartz products are shown in this Site. The style, designs and
colors of the UrbanPartz products shown in this Site may be changed without
notice.
Disclaimer
Material in
this Site may contain inaccuracies or typographical errors. UrbanPartz is not
liable or responsible for any inaccuracies or errors, or for any loss or damage
caused by or arising from any user's reliance on information obtained from or
through this Site. It is your responsibility to evaluate the information and
other content available through this Site. This Site and the information and
materials contained in this Site are subject to change at any time, and from
time to time, without prior or subsequent notice.
No Warranties
This site and
the contents of this site are provided on an "as is" and "as available" basis.
UrbanPartz makes no representations or warranties of any kind, express or
implied, including, but not limited to, warranties of title or freedom from
malicious programs (such as viruses, worms or trojan horses) or implied
warranties of merchantability or fitness for a particular purpose, with respect
to this site or its contents and expressly disclaims any representations and
warranties. UrbanPartz does not represent or warrant that the information
contained in this site is accurate, complete or up-to-date, that this site is
free of defects or that any defects will be remedied. You agree, by using this
site, that your use of this site is at your sole risk, that you assume full
responsibility for all loss of use, loss of data and costs associated with all
necessary servicing or repairs of any equipment and/or software that you use in
connection with this site, and that UrbanPartz shall not be responsible or
liable for any damages of any kind whatsoever arising out of, caused by or
related to your use of this site. Where applicable law does not allow the
exclusion of implied warranties, some or all of the foregoing disclaimers of
warranty may not apply to you.
Limitation of
Liability and Indemnity
In no event
shall UrbanPartz be liable for any actual, direct, indirect, special, punitive,
incidental, exemplary or consequential damages, or any other damages whatsoever,
even if UrbanPartz has been previously advised of the possibility of such
damages, whether in an action under contract, tort or under any other theory,
arising out of or in connection with the use, inability to use, or performance
of the information, products and materials on this site. Because some
jurisdictions do not allow the exclusion or limitation of liability for
consequential or incidental damages, some or all of the above limitations may
not apply to you.
UrbanPartz
shall be under no liability for any delay or failure to deliver products or
otherwise perform any obligation as specified in these legal conditions if the
same is wholly or partly caused by circumstances beyond our reasonable control.
You agree to
defend, indemnify and hold harmless UrbanPartz, its affiliates and their
officers, directors, employees and shareholders from and against any and all
claims, damages, losses, costs and expenses, including, but not limited to,
reasonable attorneys' fees and court costs, arising from or related to your use
of this Site.
Miscellaneous
English is the
only language offered for the making or conclusion of any contract regarding
this website or an online purchase.
Contact Us
For additional
assistance concerning our online store or your online purchase, please feel free
to contact us via email at
questions@UrbanPartz.com
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